Privacy Policy
Effective date: October 31, 2026
Burkholder's Custom Construction ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit www.burkholderscc.com, contact us, or receive text messages from us.
Information We Collect
- Contact information you give us, such as your name, email address, mobile phone number, and mailing or project address.
- Service information related to your quotes, orders, projects, support requests, and account.
- Communications you send us by email, phone, web form, or text message.
- Website usage data collected automatically through cookies and similar technologies, such as browser type, pages viewed, and IP address.
How We Use Your Information
- To respond to your inquiries and provide customer support.
- To provide our products and services, including quotes, scheduling, order and project updates, and invoices.
- To send text messages you have agreed to receive (see "Text Messaging" below).
- To operate, secure, and improve our website.
- To comply with legal obligations.
Text Messaging (SMS)
If you opt in to receive text messages from Burkholder's Custom Construction, we collect your mobile phone number and a record of your consent. We use this information only to send you customer care and account notification messages, as described in our Terms and Conditions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
How We Share Your Information
We do not sell your personal information. We share information only with service providers that help us run our business (for example, website hosting and text message delivery providers), who may use it only to provide services to us, and when required by law or to protect our rights.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing with subcontractors in support services, such as customer service and message delivery, is permitted. All other categories of sharing described in this policy exclude text messaging originator opt-in data and consent.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect your information. We keep personal information only as long as needed for the purposes described in this policy or as required by law.
Your Choices
- Opt out of text messages at any time by replying STOP.
- Ask us to access, correct, or delete your personal information by contacting us using the details below.
- Set your browser to refuse cookies; some parts of the website may not work as a result.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.
Contact Us
Burkholder's Custom Construction
742 US Hwy 250 N
Ashland, OH 44805
Email: sales@burkholderscc.com
Phone: 419-631-0372